Frequently Asked Questions

We accept bank transfers, card payments, and cash on delivery within Uyo. All online payments are processed securely via Paystack.

Yes, cash on delivery is available for customers within Uyo and its environs. For orders outside Uyo, full payment is required before dispatch.

Simply browse our shop, add items to your cart, and proceed to checkout. You can also order directly via WhatsApp on 08123076694.

Yes. An order confirmation is sent to your email or WhatsApp once your payment is confirmed.

Within Uyo: same day or next day. Other Akwa Ibom locations: 1–2 business days. Nationwide: 2–5 business days depending on the courier.

Yes, we ship nationwide across Nigeria using reliable courier services. Delivery fees are calculated at checkout based on your location.

Once your order is dispatched, you will receive a tracking number via WhatsApp or email. You can also contact us directly on 09033723931 for updates.

Yes. All products sold on Zikky Gadgets are 100% genuine. We source directly from authorised distributors and trusted suppliers.

Graded products are pre-owned devices that have been thoroughly tested, cleaned, and certified to work perfectly. Grade A means like-new with minimal or no signs of use. See our Product Grading page for full details.

Yes. Brand new products carry the manufacturer's standard warranty. Refurbished/graded products come with our 3–12 month Zikky warranty depending on the grade.

Yes. Items can be returned within 7 days of delivery if they are faulty, damaged, or significantly different from the description. The item must be in its original condition.

Contact us via WhatsApp (08123076694) or email (info@zikkygadgets.com) with your order details and the reason for the return. Our team will guide you through the process.

Refunds are processed within 3–5 business days after we receive and inspect the returned item.